Refund Policy

Thank you for choosing Vrindavan Digital Marketing Private Limited. We strive to provide the best services/products. However, if you are not satisfied with your purchase, we have outlined our refund policy below.

1. General Refund Policy

We offer refunds under specific conditions. Please read the details carefully:

• Eligibility for Refunds: Refunds are only applicable if:
• A duplicate payment was made due to a technical error.
• There was an unauthorized transaction.
• Refund Request Period: You must request a refund within 07 days of the transaction date.
• Non-Refundable Items: The following are non-refundable:
• Subscription fees after the trial period.
• Services that have already been rendered.
• Digital products after download/access.
• Processing fees (if applicable).

2. How to Request a Refund

To request a refund, please follow these steps:

• Contact our support team at [email protected] with your order details.
• Provide a reason for the refund request along with supporting documents/screenshots (if applicable).
• Our team will review your request and respond within 07 working days].

3. Processing Refunds

• Approved refunds will be processed to the original payment method within 10 working days.
• Processing times may vary depending on your bank/payment provider.

4. Chargebacks & Disputes

If you initiate a chargeback without first contacting us, we reserve the right to:

• Dispute the chargeback with evidence of service/product delivery.
• Suspend your account for fraudulent disputes.

5. Changes to This Policy

We may update this Refund Policy from time to time. Any changes will be communicated on our website.

For further questions, contact [email protected]